Products with manufacturing defects must be reported within 30 days from receipt. If you have any questions, please contact us. Once delivered, you can forward them to over 225 countries directly from your MyUs account. They will provide you with your own USA address where you can ship our products to. We recommend the forwarding services of MyUs. These charges are normally collected by the delivery carrier (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. Please check with your country's customs office to determine what these additional costs will be prior to placing your order. These charges are the buyer's responsibility. Sorry Free Shipping does not apply to International shipments.įor orders shipped outside the USA, Import duties, taxes and charges are not included in the item price or shipping charges. Please Note: tracking numbers are not active until the shipping provider scans the package. Orders received after 1PM Friday - Sunday will ship on the following Monday, assuming Monday is not a Holiday. We do not ship on Saturday or Sunday or on any USPS Holidays. We will contact you if for some reason there are any delays. Orders not shipped same day will be shipped the following day. We ship from our warehouses and depending on our inventory, we ship from the closest location to you. We strive to get all orders received before 1 PM shipped out the same day. If you paid extra for shipping we will issue you a shipping refund if your package does not arrive during the guaranteed time frame. Packages generally arrive within this time frame, but we are not responsible for carrier delays. Shipping for any items over 1 lb are shipped via 5-15 days shipping (for some products up to 25 days, please pay attention to comment on products descriptions) and smaller accessories are shipped via a USPS 1st class. Auto Tools PRO offers shipping and free shipping on all orders over $399 within the United States.
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